CDHA Announcements
Tenant's Handbook Update
We have updated our Tenant's Handbook.
The Tenant's Handbook aims to cover all aspects of your tenancy and should be read in conjunction with your tenancy agreement.
Please find the latest copy here.
Hard copies are available upon request.
Summer Newsletter
Please find our Summer newsletter. This issue contains information on the following:
- Accessibility toolbar
- Retirement announcement
- Allocations Policy review
- Tenant focus group
- Welfare rights news
- Legionella
- Free internet sim cards
- Laptop training session
- Hoarding
- Electrical safety inspections
- Contents insurance
A copy of our newsletter can be found here.
Cold Callers/Scam Calls
We have been made aware of cold callers contacting housing association tenants recently in relation to repairs and maintenance issues. These calls are not connected to Cathcart and District Housing Association.
If you do get contacted by cold callers, please ensure you do not give out any of your personal details. If you are ever in doubt, please contact our office on 0141 633 2779 to confirm if it is a legitmate call from one of our staff members or contractors.
Fuel Vouchers for Tenants with Pre-Paid Meters
There has been new funding released through SFHA Social Housing Fuel Support. If you are a tenant and would like to apply for a fuel voucher, please email your details to: info@cathcartha.co.uk where you will be sent a short questionnaire to complete.
Thank you,
CDHA Housing Team
Home Heating Support Fund
Are you in debt to your Utility Supplier and struggling to make payments? Do you have to ration your energy supply, and struggle to heat your home? Please contact our Welfare Rights & Money Advice Team, who may be able to access funding to pay all or part of your arrears, or assist with current costs.
CDHA are trusted partners of Homeheatingadvice.scot who are working in partnership with the Scottish Government to deliver the second iteration of the Home Heating Support Fund for Scottish households struggling with energy costs.
Autumn Newsletter & Performance Report
Please find our Autumn newsletter. This issue contains information on the following:
New Emergency Contact Numbers
To report an emergency repair out with our office hours (including weekends and holiday periods), please refer to the below contact list.
Our office hours are:
Monday to Thursday 09:00 – 17:00
Friday 08:30 – 15:30
For Out of Hours Calls;
Boiler & Gas Central Heating – 0800 595 595 (City Building)
Accessibility Toolbar
We are thrilled to announce we now provide accessibility and language support on our website. To ensure all our tenants and customers can access information and services barrier-free, everyone can customise their experience through a range of tools. On our website, you can now activate this inclusive support by clicking on the Accessibility button located at the top right of our webs
Bulk Uplift Service
Following our consultation on the introduction of a new bulk uplift service to replace the former service provided by Glasgow City Council, the Association will introduce a new service.
Launch of Online Application Form
We are happy to announce that we have recently launched our housing application form online. To access the online portal and apply for housing, please click here. This will direct you onto a new page where you can fill out an application for housing.