CDHA Announcements
New Opening Times
From Monday 2 June, CDHA will offer new opening times. The office will cease to close for lunch and be open from 9am through to 5 pm Monday to Thursday. Staff will work longer hours on those days and appointments before 9 am or after 5 pm will be available. The office will be closed on a Friday.
Emergency Repairs Outwith Office Hours
To report an emergency repair outwith our office hours (including Fridays, weekends and public holidays), please contact:
Housing Officer Patches
Listed below is the name of the Officer, their email address, and the streets they will be responsible for. You can contact them about your rent and any tenancy matters you wish to raise with them.
CDHA Energy Advisor Service
We have launched our new Energy Advice Service funded by the Energy Redress Scheme
This scheme is available to all tenants. Our Advisor can come to your home or you can meet them at the Cathcart Housing office.
What we offer:
Winter Newsletter
The Winter edition of our newsletter, Cathcart Standard is now available. You can view it here.
Tenants Handbook Update
We recently updated our Tenant’s Handbook. The Tenant’s Handbook aims to cover all aspects of your tenancy and should be read in conjunction with your tenancy agreement.
Annual Performance Report 2023/24
Each year we produce a Performance Report against the Scottish Social Housing Charter so our customers are kept informed on how we are performing and can compare us against our peer group.
Pest Control
Are you experiencing pests, vermin or infestations in your home?
Pests being in and around your home can be a nuisance and, at times, a health and safety issue. Please see below for some advice on what to do when you have a potential infestation in your home, and some tips to help prevent infestations.
Summer Newsletter and Business Plan
The Summer edition of our newsletter, Cathcart Standard is now available. You can view it online via the link below.
https://www.cathcartha.co.uk/sites/default/files/Cathcart%20Standard%20Issue%2052.pdf
Business Plan 2024-2029
Rechargeable Repairs
There are certain circumstances where you will be charged for repair work carried out, for example:
Lost Keys
Annual visits for our tenants
We want you to feel safe and happy at home - and our annual visits play an important part in this.
Every year you will get a visit from our housing staff.
It's one way we can make sure your home remains safe and in good condition.
You do not need to do anything before your Housing Officer arrives - just make sure you are at home on your appointment date and time.
The visit lasts around 30 minutes and it gives you the chance to see your Housing Officer face-to-face.