Please find our Spring 2021 Newsletter.
This newsletter contains information on the following:
Bulk Uplift Service
Following our consultation on the introduction of a new bulk uplift service to replace the former service provided by Glasgow City Council, the Association will introduce a new service.
Update of Phone Options & Change of Roles
We have recently updated the options on our office phone number. Please see below for our new updated options:
Option 1 – Repairs and maintenance, garden maintenance & gas servicing
Option 2 – Rent accounts and rent payments
Option 3 – Factoring payments and all other financial enquiries
Option 4 – Waiting list applications and allocations enquiries
Option 5 – All other general enquiries
Launch of Online Application Form
We are holding a staff meeting on 13/04/21 at 2pm to 3:30pm. During this time our phone lines will be switched off. In case of any emergency repairs please contact:
Allpay Contact Update
Allpay have contacted us to update us with their new phone number. If you would like to contact them in the future with regards to make payment please use their new phone number: 0330 041 6497
Rent Increase 2021
Please be advised that if you are in receipt of Universal Credit then you must update your online journal with the rent increase which takes effect from 1st April 2021. Please wait until 1st April 2021 to update this change because if updated any earlier CDHA can only verify the current rent charge, and your new rent will not be paid in full. Should you have any queries regarding this matter, please contact Housing Officer Lynsay Gallagher.
GCC Food Waste Collections
The Association has received correspondence from Glasgow City Council regarding food waste collections. Please find this information below.
GCC will resume food waste collections in the South area of the city from 15 February 2021.
A review of food waste bins has been undertaken in the South of the city and this has identified two specific issues in flatted properties, these are -
Changes to Services - January 2021
From Tuesday 5th January, mainland Scotland will move from Level 4 to a temporary lockdown. The Association’s close cleaning service will be suspended for the month of January and we will be carrying out emergency repairs and gas servicing only during current lockdown restrictions.